Frequently Asked Questions
Everything you need to know about our luxury linens and home essentials.
What makes SFERRA linens unique?
SFERRA is renowned for using the world's finest raw materials, including Long-Staple Giza Cotton, and employing master craftsmen in Italy to weave fabrics of unparalleled softness and durability.
How should I care for my luxury bedding?
We recommend machine washing in cold water on a gentle cycle using a pH-neutral liquid detergent. Avoid bleach and fabric softeners, and tumble dry on low heat to preserve the integrity of the fibers.
Do you offer international shipping?
Yes, we ship our luxury home collections to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What is your return policy?
We accept returns of unused, unwashed, and original-packaged items within 30 days of purchase. Please note that custom-made or monogrammed items are final sale.
How do I choose the right thread count?
Thread count is just one factor; the quality of the yarn and the finishing process are equally important. Our experts are available to help you choose between crisp percales and silky sateens based on your sleep preference.
Can I request fabric swatches?
To ensure you select the perfect color and texture for your home, we offer fabric swatches for most of our core collections. Please contact our concierge team to place a swatch order.